Precisely what do I really do if you have a keen overcharge <a href=""></a> to my Ourtime membership?

Simply speaking: OurTime is a dating website to possess adults more than 50, giving free and you will paid down memberships having personal chatting. When the overcharged, availability your account into OurTime of the signing when you look at the, providing email address and you can password,


OurTime try a dating website to possess grownups regarding half a century and over to end up lovers. You can sign up for both 100 % free otherwise paid registration a variety of event to the platform. One of several pros this new app also provides is the personal chatting system, letting you talk to a stranger rather than exchanging cell phone numbers. If you find yourself enrolled in a subscription bundle and just have an overcharge on your account, you can find steps you can take to remedy the problem. Continue reading to understand what you should do.

Visit OurTime

Whenever you has actually charging you things into the OurTime, you need to first access your bank account. To get into your bank account, visit the company site by the googling ourtime in your web browser. That it plenty the company website.

Mouse click “Sign in”

After you are on the brand new OurTime homepage. You could sign to your account. Click the “Check in” switch over the top right to open the newest membership indication-into the webpage.

Offer Your own Current email address and Code

The fresh membership record-during the page demands their email address and code to proceed with the sign-inside techniques. Enter the needed details regarding right part and then click “Sign in.”

Look-up Their Deal Records

Once you sign into your account, you need to determine the reason for the newest account overcharge. Pinpointing the reason for an enthusiastic overcharge is extremely important in the determining the new compatible thing to do. Begin by clicking brand new “Settings” switch regarding ideal correct spot of one’s membership dashboard.

Click “My Membership”

After you click the “Settings” alternative, it includes a decline-down menu with additional solutions. On the options provided, simply click “My Account.”

To find the new “Account Status”

This new “My personal Account” solution shows alot more alternatives, where you must get the “Account Status” alternative. When you to locate it, click the “See Membership Updates” link. That it shows the account’s current position, and the purchase records. Feedback the list and you can choose what would become inducing the overcharge. Choose if the registration is the created you to definitely, and in case not, you will need to unsubscribe.

Get in touch with Customer care

Shortly after determining the cause of your account overcharge, you could potentially contact support service. To start the procedure, you must check out the OurTime help page. Open new account website and you can search with the bottom. Find the Let/Frequently asked questions solution and then click it.

Visit “Would My personal Subscription”

The help/Faqs choice reveals the new OurTime let center. Right here, the platform brings use of society alternatives for the most common problems that the platform pages deal with. When you are getting for the let center, click the “Manage My personal Subscription” option.

Look for “You will find a payment Matter”

Next, look for “We have a billing Concern” for more tips on your own membership overcharge before you in the end get in touch with customer service. If you are not happy with town tips, go ahead of the back to the help center.

Click “E mail us”

The past lodge having sorting away an overcharge on the OurTime account is actually calling the client support class. Regarding let cardio, get the “Contact us” option and then click “Get a hold of Far more.” After that, you are able to accessibility a unique page having an association that will help you you send out a message together with your query on the service group.


Of elderly relationship potential, OurTime also provides a handy and you may effective means of looking somebody. Basically, the working platform was user-amicable and you’ll quickly learn how to navigate its enjoys. It is possible to hardly feel items but in situation you are doing, you can trust the fresh platform’s help resources or support service to possess advice.

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